Return Policy
Return Policy
Exchange Policy
Initiate Exchange:
Contact our customer service team at info@krishnaindustries.com within 5 days of receiving your order to initiate the exchange process.
Please provide your order number and the reason for the exchange in your email. The Krishna Industries reserves all rights to validate the reason for the exchange.
Exchange Eligibility:
Items must be unused, unworn, and in their original condition with all tags attached to be eligible for exchange.
Exchanges are subject to product availability. If the desired item is out of stock, a store credit or refund will be issued instead.
Exchange Process:
Once your returned item(s) are received and inspected, we will process the exchange.
If the exchange is approved, the new item will be shipped to you promptly.
Any price differences between the exchanged items will be handled accordingly.
Final Sale Items:
Please note that certain items may be marked as final sale and are not eligible for exchange. These items will be clearly indicated on the product page.
Cancellation Policy
Order Cancellation:
Orders can be cancelled within 12 hours of placement, without incurring any charges. To cancel your order, please contact our customer service team.
Cancellation After Shipment:
If your order has already been shipped, it cannot be cancelled.
Custom Orders:
Custom or special orders cannot be cancelled once they have been processed.
Refund Policy (for India)
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photographic evidence. Upon verification, we will issue a full refund or replacement at no additional cost.
Quality Concerns:
If you are unsatisfied with the quality of any product, please reach out to us within 7 days of receiving your order. Refunds for quality concerns will be issued at our discretion, following a review of your claim.
Refund Processing:
Refunds will be processed to the original method of payment within 7 days after the approval of your refund request.
General Terms
The Krishna Industries reserves the right to modify or change the shipping, refund, and cancellation policies at any time. Any changes will be effective immediately upon posting on our website.
By placing an order with The Krishna Industries, you are agreeing to our Terms & Conditions, including our policies on Shipping & Delivery.
Contact Us
For any questions or concerns regarding your order, shipping, refunds, or cancellations, please contact our customer service team at +91-9782117770 or write to us at info@krishnaindustries.com.
